Welcoming a large yacht is more than a berth. It’s a coordinated, discreet, and precise service chain. At Port du Sud, superyacht reception relies on generous maneuvering space, dedicated assistance from approach to lines fast, and a 360° concierge designed for both owners and crew.

Berths and maneuvers for large vessels

Clear basin, readable alignments, wind-aware approach: everything is set to reduce stress on entry and exit. Mooring teams are on hand to take lines, place fenders, and secure docking. Berth widths and available draft accommodate large hulls, subject to availability and configuration.

Shore power and heavy technical needs

Superyachts demand power: high-amperage shore supply (on request), stable long-load management, and high-flow freshwater points. The team coordinates specifics: technical access onboard, scheduled maintenance, certified artisans, fluid controls, and compliant solutions for black and grey water treatment.

Security, privacy, peace of mind

24/7 surveillance, controlled access, and ID procedures ensure quiet on board. Teams apply strict discretion and data-protection protocols. Quayside movements are streamlined to avoid crowds and preserve guests’ privacy.

360° concierge for owners and crew

Hospitality, private dining onboard, chauffeured transfers, last-minute bookings, wellness, laundry, and medical services: one single point of contact handles it all. Crews get tailored support—housing, mobility, fitness, roster planning, visas and flights where needed.

Provisions, bunkering, and cold chain

Fresh and dry goods, sourcing of premium products, onboard delivery with cold-chain integrity, and waste/packaging management. Coordination of fuel bunkering (per local rules and approved slots), additives, lubricants, and technical consumables.

Formalities and regulatory compliance

Assistance with maritime, customs, and—where applicable—immigration formalities in liaison with authorities. Pre-check of documentation (certificates, insurance, passenger/crew lists) to reduce waiting times. Environmental briefings: sensitive areas, regulated anchorages, and responsible practices.

Cyclone readiness and lay-up

Weather monitoring, cyclone checklists, duty rosters, periodic inspections. For lay-up: maintenance programs, routine genset runs, compartment ventilation, battery and electronics checks, and photo/video reporting to the owner.

Ashore experiences for guests and crew

Bespoke itineraries: gastronomy, lifestyle, golf, beaches and lagoon, culture and local customs, diving and snorkeling, private outings. For crew: mapping of practical services (health, gyms, technical supplies), mobility tips, and dining options.

Premium welcome routine: step by step

Before arrival: pre-arrival form (LOA, beam, draft, power/water needs, special requests), weather/tide brief, confirmed arrival window.
On approach: VHF watch, quayside team ready, fenders and lines prepped, docking pilot if required.
Alongside: connections, load tests, ship/shore safety checks, admin check-in, concierge introduction.
During the stay: daily schedule, technical interventions, provisioning, ashore experiences.
Pre-departure: check-out, systems tests, formalities, weather/tide alignment, unberthing assistance.

One point of contact, zero-friction execution

Each superyacht is assigned a dedicated coordinator orchestrating technical, hospitality, security, and experiences. Goal: zero friction, on-time delivery, guaranteed confidentiality, and execution up to the most demanding standards.
Text can be adapted to the exact berth configuration, available power, and local procedures. Every service is tailored on request and subject to availability.